Welcome to customer support "Hotline"

What is HOTLINE?

HOTLINE is a real-time connection with you which enables us to promptly react to incoming inquiries;
HOTLINE is a means of individual communication with a competent specialist in any time convenient to you;
HOTLINE is an advisory support in technical matters related to the product operation.

HOTLINE working hours

Advisory assistance is rendered by a warranty engineer in remote mode by means of an e-mail or by phone. A request incoming to hotline@cbp.ua is processed within 24 hours following the receipt. In cases when the issue consideration does not require much time, you will receive a reply within 1 hour. A request incoming by phone will be accepted and considered within 20 minutes. If the decision-making requires more than 20 minutes, you will additionally be notified of this.


E-mail *
Date of purchase*
Address of the store sales
Last name*
* Filing is required
    Subscribe to news
    Subscribe to news
    Subscribe to RSS